Reservations, web, customer service, I am your wonder woman! I understand that some united policies are not...
I assume you filed a claim right away. I would call the number on the form they gave you. There is an automatic system to check the status of your bags. I suggest that you gather reciepts for any toiletries or clothing that you have had to replace and submit that for reimbursement. You have a 30 day time limit on that.
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Fly by Night and Day
3 Decades of Experience working for United Airlines!
I assume you filed a claim and have a claim number. They won't keep contacting you if there is no news. But, it never hurts to keep checking with baggage service. Here is the link to get in touch with them.
Also, if you are able to return to the airport baggage office in person, they may have information that is not yet in the system. Good luck!