Reservations, web, customer service, I am your wonder woman! I understand that some united policies are not...Accepted answer
I am going to assume that you purchased a non-refundable restricted ticket for a domestic USA flight. If this is not the case, please provide more information and I can help you more specifically. I also assume that you do not have trip insurance.
So your plans are changing and you will not be traveling on your ticket. You can cancel the flight at NO CHARGE, however, the ticket will not be refunded. Should you have another travel opportunity within one year of purchase, you would have to pay a change fee and any difference in fare for the reissued ticket. Your ticket if wholly unused can be rescheduled or entirely changed cities. If you have an emergency situation and can provide documentation you could request a refund of the change fee only less a processing fee of $50 per person.
Domestic penalties are generally $150 while international fees start at $150 up to $450 per person.
Hope this helps. If you have anymore questions please reply.6 comments
I have been employed with United Airlines, American, and Delta for last 30 years, currently with Independent...
If it is a Domestic Ticket for travel with in the United States or Canada, Non refundable tickets carry a $150 service fee for changes, we generally collect this once you reschedule your travel, you have one year for date of ticket issuance to get ticket exchanged if it is wholly unused. Tickets are non transferable to another person. But by all mean cancel current travel plans if not going to travel, because if you neglect to call and cancel the ticket will retain no value.2 comments
Fly by Night and Day
3 Decades of Experience working for United Airlines!
When you buy non-refundable tickets, make sure to purchase travel insurance. You never know what can come up. These type of tickets are well-known in the airline industry and allow you to reissue with a penalty plus the difference in a new ticket price. In the end, even though they may be cheaper, if you make changes it could render them eventually worthless.