Fly by Night and Day
3 Decades of Experience working for United Airlines!Accepted answer
You'll have to use this online contact page for Customer Care. It allows you to attach files to your feedback. They will respond, but not immediately. There is also a link for you to contact the DOT in serious circumstances. Best of luck!
Global resources for your trip. Currently Position- United Club; Main customer contact at the airport...
in addition you can fax your complaint to the following numbers
Hours 8am 6pm