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Out of the blue my sidekick4g wont turn on.

Out of the blue my sidekick4g wont turn on. I've tried removing the battery, micro sd and sim card. It keeps turning on and off at the Sidekick4g screen.
Joey asked this question 3 months ago
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  • Labellouomo

    I have been in the cell phone industry for over 10 years with Sprint, Cingular, Altell, and T-Mobile. I also...

    Accepted answer

    it might have some internal damage but if it can't stay on or won't stay on you might either need a new battery or a whole new phone. The best thing to do is call Customer Service at 80093 78997 and see if you still have a warranty or if you pay for insurance if you do pay for insurance you can call a sure asurion @ 8662687221

    1 comment

    • Labellouomo

      I hope this helps you out Joey and I would also want to thank you for taking the time to use our online service. It means a lot to us and we strive to provide the best service we can for you & If you like the answer I provided for you then could you please hit the green smiley face and then scroll down to the bottom of my answer and hit the "accept answer" to close the question please as this is how we get graded and thank you again for the support & its been my pleasure assisting you.

  • Black Tie

    Straight Answers, No Fluff...

    normally that means the battery is done.........the phone is trying to start up but doesn't have enough power to continue, so it just keeps on going...normally we say to try a different outlet, try a different charging cable, or try using a different wall mount to see if anything changes......but i don't think that this is battery related....you may have to wipe the phone out to get it to work properly...

    Turn off the phone.
    Note: If the phone is unresponsive and does not turn off, remove the battery and then re-insert it.
    Hold down the Volume Up + Volume Down keys and Power key simultaneously.
    When the Samsung logo appears on the screen, wait a few seconds, the Android system recovery screen will appear and release the keys .
    Timing is key, if you do not release the keys at the right moment, the phone will restart and you will need to begin again.
    Press the Volume Down key to select Delete all user data when the Android master reset menu appears.
    Press the Power key to confirm your selection.
    Press the Volume Down key to select Yes – delete all user data.
    Press the Power key to confirm your selection.
    Press the Power key to select reboot system now.


    realistically, if the phone keeps rebooting like this, this is the ONLY thing you can try before having to just do a warranty exchange, granted there is no physical damage or water damage.....if there is, use insurance if you have it