New phone no network or connectivity issues too frequent on lg e739 my touch.
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Mobile Guru
A Veteran Here to Help!
The phone is no good. One of the worst phones T-Mobile released. Return it and get something like a Samsung Exhibit II. If not try to see if you can get a warranty exchange the problems with this handset are widespread and most shouldn't give you a hard time to replance/exchange. Sorry you have these problems.
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TMobileMan
I work for a T-Mobile retail location, and have a deep knowledge of how the company works. I may not always...
definitely sounds like an issue with the phone. I would contact customer care to set up a warranty exchange.
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noall1
almost know it all
Make sure you check the setting on the phone. Menu-settings-wireless and networks-mobile networks and make sure data roaming and data roaming sound boxes are checked. Make sure you are using the new sim card in the phone.
2 comments-
Paul
Date roaming has to do with internet and emailing . It has nothing to do with dropped signals and no connectivity -
noall1
In addition to the other things that were said you may want to do this also. Are you using the sim that came with the phone?
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Mister Fantastic
Saving the world from high cellphone bill prices!
First off when you got the phone did the rep replace your sim with the one in the box? The new mytouch's are far from the worst! ( samsung gravity smart [red] takes that trophy) The full price of the phone is, well was a bargin for the hardware when it was $280. I do agree the exhibit 2 is better comparing prices. It could be that you got a lemon of a device and just have it replaced. How long have you had it? less than 14 days return it in store or where ever you got it and get the same phone again. That will avoid the restocking fee of $50... ALSO take a close look on the bar code sticker on the box you'll see a date. ask whom ever to get a replacement with a different date. That will give you a device from a different batch and hopefully keep issues away.
1 comment-
Mister Fantastic
DID you order the phone online or over the phone? If you did maybe you placed the sim in the wrong way. If you look close youll see a diagram on how to insert the sim. Look at the notched corner and compare. Seen that a million times...
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