Get better help by connecting straight to experts who know big companies inside and out.

Get help from experts on:
    more options

4 minutes

Average Response Time

i need help activating a phone that has no activation number

i need help activating a phone that has no activation number
ebony asked this question 1 year ago
  • Black Tie

    Straight Answers, No Fluff...

    go into a corporate store with your ID or call 1-800-937-8997...simplest and pretty much the only way to do it as fast as possible, but i suggest going into the store since you may not have a sim card on you and they give it for free

  • Mister Fantastic

    Saving the world from high cellphone bill prices!

    Is it a prepaid? or are you trying to use it on your post paid account? or are you trying to start postpaid service?....

    1. Are you a current customer?
    1a. Are you trying to use a used phone?
    1aa. Slip your sim card into said device and should work.
    1b. do you need a sim card?
    1ba. Goto a local store and request a new sim ($20 charge may apply) you could call T-mobile and they would send you one but it takes days to get to you.

    2. Are you a new customer?
    2a. Trying to start service with a used phone?
    2b. Either call customer care or go online (determine what service is right for you)
    3c. You can activate over the phone or online. For faster service locate your local T-mobile store and activate on the spot there.

  • droidgirl

    Seen it all .... Android specialist. Basic troubleshooting expert. I deal with T-mobile, billing and phone...

    This would be a prepaid? All you need to do for this is how to a retail store and they have the activation kits there and you just pay your first month bill.

    1 comment
  • blackberrytechguy

    current sales mgr, former tech rep.

    Go to your nearest Tmobile store, we'd love to take care of that for you :-)