Co-founder at Directly. I worked with customer support systems (hardware and applications) for three years...Accepted answer
When your answer gets marked helpful, you'll get an email that includes a link to the question. But right now, when you're marked neutral or unhelpful, there's no quick way to figure that out.
We'll fix this soon. We want insiders to be able to get quick feedback and be able to connect it with the specific question and response.7 comments