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i am no longer able to answer the questions.

i am no longer able to answer the questions. i get the emails but when i log into my insidr accout i can see the questions on the side but the main part is empty. no matter how i click on help rick etc nothing pops up for me to answer. is there a problem? its this way on all my online devices computerell kindle .
spoon asked this question 9 months ago

Related Questions

  • Software Alchemist

    Transmute problems into solutions

    Accepted answer

    Hi Spoon,

    Are you still being affected? I took a look at our servers and I couldn't find anything obviously broken. I'm left to wonder if that was just the server being tempoarily unresponsive.

    2 comments

    • spoon

      well a ctually today i was able to get on and i can see the questions and i can answer them now done know what was going on for those few days but im b ack up and running thank you.

    • Software Alchemist

      Good. I apologize for this apparent outtage. If it happens again, let me know. From time, we have planned downtime but we try to keep it to the middle of the night.

      And thank you for helping of consumers with their problems.

  • Antony Brydon

    Co-founder at Directly. I worked with customer support systems (hardware and applications) for three years...

    Spoon, I'm looking into it. Stay tuned...