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we could record one program and watch another now we can not what happende

we could record one program and watch another now we can not what happende
Glen asked this question 9 months ago

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  • SuperAIRBORNEMan

    I've been a tech for Dish Network for 12 years & Directv for 3 years. I also was a Paratrooper (509th)...

    Accepted answer

    U might have a issue with one of the wires coming from the satellite or the DVR itself... Please call DIRECTV at 1-800-531-5000 and have us come out and do a service call....If r equ is bad we will replace it...

  • Satman

    I currently work as a CSR for Directv. I was an installer for over 8 years for Directv and dish network. If...

    I hate to say this but I am thinking the best idea in this case is call Directv at 1800-531-5000 and ask for tech support as it may be a bad tuner on the receiver.

  • The Super Tech Solver

    Never give up! Contact me first. Always available and online.

    If you're recording a program and try to watch another, what does the screen say? Check cables and make sure everything's tight. Let me know and I can (hopefully) help further. Calling is such a long hassle often.