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My DVR is recording shows that I tell it to, but when I try to play it, it almost immediately...

My DVR is recording shows that I tell it to, but when I try to play it, it almost immediately goes to "Delete Episode: Yes, delete. No, don't delete." I can't figure out why it is doing this, and only doing it on some episodes, not all. Please help!
Amber asked this question 11 months ago
  • The Super Tech Solver

    Never give up! Contact me first. Always available and online.

    The only reason I know for this is signal loss during the recording. If it's happening more and more, it sounds like your dish is slightly out of alignment. If so, you will need to call 1-800-531-5000 and get a tech to come out and realign it for you, $49.95 without protection plan.

    1 comment
  • TECH

    I know the directv system up and down. I can give you an answer to anything. I've been a technician for...

    The only time I see that is when there is signal loss at the time of recording . Call 18005315000 to request a service call to make sure everything is okay

  • AnswerMan

    I can Help; I've been trained by DirecTV. I have worked as a Technical Support Supervisor for DirecTV for...

    Verify a cable is connected to each SAT-IN. A.Verify they're tight and secure. If using HR2x's/R22s: Check the DVR History for recording issues. Reset the receiver to remove any blank/empty recordings from the Playlist.
    if that does resolve please call into technical support at 1-800-531-5000 for a service call

  • SuperAIRBORNEMan

    I've been a tech for Dish Network for 12 years & Directv for 3 years. I also was a Paratrooper (509th)...

    It could b signal loss or it could b ur DVR going out. Either way call direct at 1-800-531-5000 & have us come out and do a service call. Sorry for ur problems.

  • D Girl

    being in crg (customer retention group/save team), i am the last person you will ever need to speak with to...

    call 1-800-531-5000 and speak with technical support - be prepared for some hands on troubleshooting.