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Make sure the slider switch on the top of the remote is all the way to the left, and try direct tuning to 202 (cnn)3 comments
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Try restarting the receiver, if that doesn't work, call 18005315000 and ask them to re send authorization
If it ain't broke, don't fix it
When the channels you're getting are playing Spanish audio, often times this is because the SAP (Secondary Audio Programming) was activated on your receiver. See this page for help on changing this setting on your equipment: