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Not a problem.

Not a problem. Does Comcast provide a wireless connection?
Just purchased a laptop and want to get a wireless router.
Can you help ?
Dorothy asked this question 1 year ago
  • rick0link

    Yes, i'll help you!!

    Comcast does offer wireless. just give a call in and set up either a self install kit to be sent to you or have a tech install the router.

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  • Tech Geek

    PC's, phone, internet, or cable TV issues? I can help!

    Not all Comcast markets offer the wireless routers any longer. There is one wireless box we do offer if a customer has all 3 services with us. Wireless routers are easy to find (Walmart and Best Buy sell them) and most are pretty easy to install as long as you load the accompanying CD first and follow the instructions on hookup and getting the wireless to work.

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  • tech 2441

    Commercial service and installation technician, been with the company 8 years doing technical troubleshooting...

    Your not charged a monthly fee no more, if you do a self install you pay for shipping, if a tech installs it then you pay an install fee

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  • Mog_ur

    Need a "Comcastic" guide? The Great Mog_ur will make Comcast issues disappear. I'm a Comcast...

    the wireless router program is closed. however... ask the reps in the call center about the wireless gateway. if you qualify for it... it works with phone... and internet. no additional router needed the router is built-in.

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  • Master Kable

    If you fix it, they will come!

    Techs do carry routers sometimes we can still instal sometimes. But we can instal or new smc gateway but they may charge for wireless.

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  • Comtastic

    Sales and Service are my middle names

    Just buy one from Walmart or Best Buy. We charge $7 per month and a $100 set up fee for the Wireless Gateway..... and that's if you qualify for it.

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  • Retention Queen

    I know billing and retention inside and out

    We do supply wireless set up, I am using one now. If we install it, it can be from anywhere between 49.00 and 149.00 depending on if you join our signature support service. Signature Support is a service wherein for a small monthly fee we can trouble shoot and support anything wireless in your home. There are more advance teams within the group, and they offer more service. Check out: https://signaturesupport.xfinity.com/ for more in depth information. I hope this helps you...PS, I have it on my account, and I love it!

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    • Retention Queen

      We no longer offer a wireless gateways to our customers as "Comcastic" said. They are only available to customers who DO NOT have internet service with us at all. This will be changing soon in some areas, so call 1-800COMCAST to see if they are available in your area....
    • Dorothy

      Thanks for the help!