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I have an e-mail address with another provider--i somedia and i would like to change that to a...

I have an e-mail address with another provider--i somedia and i would like to change that to a comcast address. I have been sent to various people today and have not been successful. Could you help me?
Margaret asked this question 11 months ago
  • Comcast Superman

    5 Year veteran of Comcast Call Center – Billing, Account Service, and Tech Support (all products)

    In addition to what Tech Geek has already mentioned, if you are trying to transfer information from one email account to the Comcast email address, then there is a program you can download that should help with that process.

    https://secure5.trueswitch.com/generic/index.js...

    Follow that link, and follow the instructions. This will let you transfer your information from most major email providers. It will also send email notification to anyone on your address list so they know you've changed email addresses.

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    1 other expert is backing this answer

  • Tech Geek

    PC's, phone, internet, or cable TV issues? I can help!

    If you have a Comcast Internet account with us, you can have up to 7 email addresses. You can always check to see if your preferred username (the part before the @ sign) is available through Comcast. If you do not have an Internet account with us right now, we have some fantastic promotional offers right now and then you can see if your preferred username is available. If you do not have an Internet account, please call 1-800-Comcast and choose Sales as your option. If you have an Internet account with us, you can go online at www.comcast.net and sign in and go to account. There you can add email addresses.

  • tech 2441

    Commercial service and installation technician, been with the company 8 years doing technical troubleshooting...

    Superman beat me too it

    https://secure5.trueswitch.com/generic/index.js...

    You can use this to email all your contacts informing them of your new email address and forward all your mail to your comcast for 30 days i think