Able to troubleshoot with the best of them! Expect straight talk here - I spend enough time being sticky...
This expert is helping you out because there weren't many active Comcast experts.
Need to redownload what exactly?
Im the one who gets it done.
The only thing I can think of that you might need to download would be Norton?
Youll need your comcast username and password to ensure a download.
The Cable Guy
I fix it everytime
Definately will need more info on your problem.
I have an MCSA cert. I have been in the IT/internet area for over 9 years. I have had many experiences in...
As all of the other folks have stated, we need more information from you. What is it that you are attempting to "redownload"?
Commercial service and installation technician, been with the company 8 years doing technical troubleshooting...
Need more information on this...
PC's, phone, internet, or cable TV issues? I can help!
You don't need any software downloaded to access the internet. You may have to go through reigstration of your equipment but that will be evident if you get the screen with the wizard that walks you through that process. That would be necessary if you moved. Any time you change addresses and have Comcast services there, we need to issue a new account number as the account numbers are specific to the home address where the service is.