5 Year veteran of Comcast Call Center – Billing, Account Service, and Tech Support (all products)
Inbound calls are not charged to you as a customer. That is a calling plan issue between the caller and their phone service provider.
Your Digital Voice service and International Calling Plan only pertains to your outbound calls.0 comments
1 other expert is backing this answer
Commercial service and installation technician, been with the company 8 years doing technical troubleshooting...
Yes they can call you.
The Cable Guy
I fix it everytime
You can receive calls from anywhere free of charge. If you want to be able to call them as well I suggest the international calling plan with great rates for calling overseas.
If you fix it, they will come!
They can call you giving you no charges but if you want to dial out to them I suggest upgrading plan out our international plan.