From past 8.5 years, servicing Bank of America clients through Customer Services, Chat Texts options related...Accepted answer
If you have online banking, you can
Go the Bank of America website. Double-check the page you're on to make sure you are at the official Bank of America website before entering any personal information.
Sign in using your account log-in user name in the upper left hand side of the home page, directly under the Bank of America logo. Click "Sign In." Click on "Sign-in help/options" if further assistance is needed for retrieving a forgotten user name.
View the "Your SiteKey" image presented above the pass code log in. The image is a cartoon of an animal you selected when setting up your account at a Bank of America office. If the image is not your site key, do not enter your password and check again the URL of the website you are on. If correct, enter your pass code in the designated box. Click "Sign In."
Scroll down the "Personal Accounts" page to the "Customer Service" section at the bottom of the website. Select "Update street address and/or phone number" under the "Your Profile" sub-section.
Select the sections you wish to update by checking the box for "Select All" or the sub-options of "Your Profile Address", "Checking", "Saving" or additional bank accounts you may have.
Enter your new address in the designated sections, paying special attention to numbers and spelling. Scroll down the page and click "Update".0 comments
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Solution for your banking needs..:)
Yes. The fastest way to update your phone number, street address or e-mail address is by signing into Online Banking. You can also update your information by calling Customer Service at 1.800.432.1000 or by visiting any banking center.
I am superme, and I work at BoA. I know the bank inside and out.
Is there a reason you can't go into a banking center?
Since going into the banking center and updating your address is the easiest way.
Of course you can also call.
Depending on where you live you can just write a letter requesting address change. Make sure when you sign (your signature matches what they have).
Also provide the new address, and the old address. Usually once a banker receives the letter will just give you a follow up call.