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I paid my at&t cell phone bill and my service is still not on !

I paid my at&t cell phone bill and my service is still not on ! I can't pay the remaining balance until July 2nd.
Nancy asked this question 10 months ago

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  • Trusted Advisor

    Customer's Rule....I'll prove it!

    Call AT&T Customer's Service and ask to speak with Customer Relations, advise the CR Rep that you would like to make a Payment Arrangement, and request to have your services restored immediately...they don't have to restore your service per your Terms Of Service Agreement, but a kind word and often times just asking "how's your day going" is enough to ensure the rep goes above and beyond and could even help offset the restoral fees if applicable... call either 18003310500 from a landline or 611 from your mobile...thanks and good luck.

  • 2 Private Answers