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I just bought my iphone in June.

I just bought my iphone in June. It was working fine this morning but now I cannot call out or receive calls. I was albe to text but it has stopped doing that as well. As a matter of fact it wont even turn back on and I charged it fully last night as I do every night. Pretty disgusted right now.
Karen asked this question 9 months ago

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  • Mr. ATTack

    AT&T Retail Sales Consultant for 5 years at a corporate location. Extensive knowledge of company...

    hi karen!!! dont worry you should be able to get your phone fixed or replaced pretty easily and for free. if you are near an at&t store you can take it in and have a rep trouble shoot it for you, also on a side note make sure you are not overcharging your phone (ie all night long) since that can cause battery issues. if the rep cannot fix the phone you can still go to any apple store and have them do a warranty exchange for you for free since the phone is still under a year old!! hope this helps!

  • FactualFran

    I have been a Manager with a third party ATT group for 5+ years. I have seen several situations, and have...

    Hello,

    This most definitely is a device issue, you need to go to a local store or call 611 or 800-331-0500 to get a replacement!!!

    Fran

  • 4 Private Answers