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I have an upgrade August 19th, 2012 and am wondering if At&t would let me upgrade early.

I have an upgrade August 19th, 2012 and am wondering if At&t would let me upgrade early. My phone currently will not except half the calls, receives texts late, shuts off randomly, and will never have service in places where it should.
Libby asked this question 11 months ago

Related Questions

  • TechMan

    Handyman with electronics period... I'm an AT&T tech. I love what I do, I love helping people enjoy what...

    Yes ATT does allow for early upgrades. I got an upgrade 3 months earlier than scheduled.

    You can go to att.com and under the "Shop" drop down option hit "wireless". then you will click "upgrade" under the "existing customers" option top right of the page.

    This will require you to login. then you select your wireless phone number that you wish to upgrade (if you have multiple lines). It will tell you if you are eligible for an early upgrade. If you don't see that you are you may call in and talk to a rep to see if they will work something out. Sometimes they do if you sign another two-year contract.

  • cordeliachase

    I work for AT&T in the DSL Tech support and have 7years experience in that field and 16 years total...

    you can only upgrade early if you are not upgrading an IPhone. if it is an IPhone then no, you cannot upgrade early. Anything else, then they will usually allow it.

  • vinit

    AT&T sales rep.

    This expert is helping you out because there weren't many active AT&T Wireless experts.

    Upgrading early depends on a few things. One if your account is up to date on your payments, two you have to qualify for an early upgrade which depends on your record of payments, lastly if everything checks out there is a fee you have to pay depending on your upgrade date its usually 50 for basic phone, 150 for all smartphones EXCLUDING the iPhone, the iPhone however. is 250 for early upgrade, and these fees are added additionally on top of the phone's price. Goodluck Libby!

  • Younggun504

    I'm an AT&T premises tech. I specialize in the installation of all U-Verse services in the home including...

    Call customer care and speak to a live rep and tell them the problems you are having and they will work something out because no company wants to lose any customer.

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