Try dialing *73 from your phone and press send. It should beep several times and end the phone call. Then try dialing *86 to see if your voicemail is working again. If not I would suggest calling customer service from another phone... Read entire answer

If you sign in to your online account at verizonwireless.com you can find the blocked number and remove it. Is there anything else I can help you with today? Read entire answer

I would suggest calling customer service at 1-800-922-0204, or *611 from your device to change the phone number. Is there anything else I can help you with? Read entire answer

Unfortunately there is not, the current plans are $50 for 5GB of usage monthly, or $80 for 10GB of usage monthly. Is there anything else I can help you with? Read entire answer

Go to your contact list, press the menu button in the lower left hand corner, and close edit contact. From there you will see a photo icon that you can select and edit from there. If you use FaceBook you can sync... Read entire answer

I'm sorry this has happened to you, and hope your family is doing well it sounds like it was a rough holiday season. I would suggest contacting financial services at 1-866-266-1445 and explain your situation to them. I've seen cases similar to... Read entire answer

I would recommend calling their customer care line and explain the situation, and remember to be nice, as they will be more likely to help you out and put you on a different plan. Generally you may need to be transferred to... Read entire answer

Do you mean you are trying to connect your iPhone to your Verizon Jetpack? If so, there shouldn't be an issue doing this. Just make sure that the password is typed in correctly under the wifi settings on your iPhone. (To check... Read entire answer

You will need to contact customer service at *611 from your cell phone. It sounds like the voicemail feature may be missing from your account. Is there anything else I can help you with? Read entire answer

Unfortunately there is not way to guarantee a new device when replacing handsets. Whether its from Asurion or when we replace the phones under a manufacturers warranty, it will most likely be a certified like new device. The only way to guarantee... Read entire answer