As of the moment, the iPhone will not get 3G speed on the T-Mobile network. T-Mobile's network works on a different band. However, there are a few areas where you may find that it works, and coming up within the next year... Read entire answer
I work for a T-Mobile retail location, and have a deep knowledge of how the company works. I may not always give you the answer you want to hear, but I will always give you the straight truth.
I am strong in all areas, from general customer service questions to technical support to pre-sales questions. I love my job, I love my company, and I love mobile technology.
I am strong in all areas, from general customer service questions to technical support to pre-sales questions. I love my job, I love my company, and I love mobile technology.
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Unfortunately too many fraudsters abused the "no service" contract clause. Now the contract does say that service is not guaranteed in all areas. Some bad apples ruined it for legitimate people with a real issue. All loopholes have been closed. There's no good way out. Read entire answer
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You have a ton of options available. I would get a 4G phone. The MyTouch line are very easy to use. If you want something with a bit more power you might want to look.at the Samsung Galaxy Blaze 4G. But it... Read entire answer
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Your phone will work, but you will be charged quite a bit of money because every call will carry an International charge. You would be better off calling customer care, informing them you are going to Canada, and ask for an unlock... Read entire answer
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att and T-Mobile use different bands for internet. currently your atrix will only get 2G speeds. this should change in the coming year or two. Read entire answer
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I understand how frustrating that can be, but in this case....I don't see anything else to do. It's a very special case, and when there are special cases involved...very few people can make it work. I can't think of any other resource... Read entire answer
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This would be an issue to handle through customer service, although batteries are generally not covered directly under the warrant/insurance. To be completely honest, this is an issue you would be better served to go outside of T-Mobile for, and simply buy... Read entire answer
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This is an issue that can be easily fixed by stopping by a retail location. Read entire answer
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You would have to get the code from Metros customer service or from an online vendor. However a Metro PCS phone likely will not work T-Mobiles network due to.different mobile technology used between the two carriers. Read entire answer
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I'm not sure if the same rules apply to UK Tmo but in the US most pay as you go plans last 90 days. You may need to add additional money onto your account to keep it active. Read entire answer
