when you press the active button how long do you wait until you leave the screen? I've seen it take up to 5 minutes to load the page . Read entire answer

Your remote isn't programmed to your tv, you can do so by going to your directv menus and there is a remote control tab in the settings that will walk you through programming your remote Read entire answer

Move the mode switch to tv on your Directv remote and hit the format button until the picture looks good Read entire answer

Yes plug the red and white cables into the back of the receiver Read entire answer

On the front of the receiver, you will see a button that says "res" press that repeatedly until the 480p lights up. If your tv supports 720p, you can try that as well. Let me know how it goes Read entire answer

This is not normal, it sounds like you have a bad server. Don't bother calling the technician, you'll need to call 18005315000 and request a service call. Directv will send out another technician for free to fix. Read entire answer

I'm a current technician. I work directly for Directv home services. Just a quick quick question, why do you need the information your requesting? Read entire answer

Check the "native" setting in the display section of the Directv menu. Make sure it is off. Read entire answer

Try unplugging your HDDVR and then plugging it back in. Then reset do it to the other receivers if it still doesn't work. Read entire answer

Every favorites is individual for each receiver/room. The best way to apply to every room at once, is to set it up on your Genie (hddvr), then on the clients, under the whole home tab in your settings, there is a copy settings option. Choose which room your copying from. Read entire answer