By heated rollers, if you mean heated by butane or other fuel, then, no, they are specifically prohibited both from carry on or checked baggage due to flammable fuels. If your rollers are electrically heated, then yes, they may go. Read entire answer
13 years with United, all as frontline (public contact) in 5 different airports coast-to-coast, smaller stations as well as hubs. Familiar with ticket counter operations, gates, TSA checkpoint realities, onboard issues, weight and balance, irregular operations and safety and security. I will give you a concise, straight answer, even if it's not the one you want. I don't sugarcoat. I tell the truth.
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If you need Glucerna for your diabetes, then yes, you may bring it along. Medical needs items are exempt from TSA limitations. The letter from your doctor may be helpful, but not necessary. Just tell any TSA agents you encounter at the checkpoint as you go through. Read entire answer
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It would be recommended to have it in the original box, as it would be better protected that way. I want yo to be clear that while we don't charge for strollers for families that have small children, the one you are taking will be part of the normal checked baggage allowance. Read entire answer
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What is a Personal Human Transporter? I work operations and have never run across that. From what you describe, you have an assistive device to help you due to a disability of some kind. There should be NO CHARGE for the scooter... Read entire answer
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Go to the United.com home page, in the upper right, next to Alex's right ear, it says Contact Us. Click then scroll down to Customer Care. that's where you do it. Read entire answer
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I'll add a little something we run into frequently at the gates. All the above answers are correct. Regarding the 9x14x22 dimensions, many of those roll-aboards have expandable zippers, making the bag 4-6" thicker. So when you buy the bag, it's compliant,... Read entire answer
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With all that complexity spelled you may be better to ship it DHL or something. Airbags deploy with explosive force, thus may not be allowed on a passenger aircraft. Read entire answer
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Dude. Really? All that detail? I'm going to cut through some of the rhetoric to let you know that the ADA and the ACAA (Air Carrier Access Act) require the airlines to provide certain specific assistance for air travelers. These Acts are,... Read entire answer
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Children traveling alone or accompanied need NO ID at all until their 18th birthday. Read entire answer
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Military on orders for International travel, and their family members, are allowed 3 bags each at 70 lbs per bag. However, we are instructed to give some reasonable leeway in the number of bags to our Military passengers. Read entire answer
