Meredith, There is no requirement after they are checked in to accompany them to the gate. They will allow you to do so and it might be a good idea just in case there happened to be a last minute cancellation due... Read entire answer

Hi Susan! It is so thoughtful of you to take the time to do this and I know it is always appreciated. Currently United has a program going on called Outperform and here is a link to it: https://www.united.com/web/en-US/content/company/outperform.aspx?camp=virtual_expert You can also comment via this form: https://www.united.com/web/en-US/content/Contact/customer/default.aspx?camp=virtual_expert Thank you so much! Read entire answer

Hi Joanne! Yes, there is a form called a medical verification statement. You can find it by clicking on this link. There is also other info regarding POCs and travel you may be interested in reading. http://www.united.com/web/en-US/content/travel/specialneeds/disabilities/customer_oxygen.aspx Safe travels! Read entire answer

Hi Debbie! Yes, you may bring your craft supplies. If you have any more questions about specific items, here is a TSA link that will help you. http://www.tsa.gov/traveler-information/prohibited-items Have a great trip! Read entire answer

United uses terminal 2. Here is a link for information about that airport. http://skyharbor.com/index.html Read entire answer

The maximum combined linear measurement (length + width + height) of carry-on bags must not exceed 14 inches x 9 inches x 22 inches (23 x 35 x 56 cm) or 45 linear inches (114 cm). If your thermal bag is 41"... Read entire answer

You may travel domestically with a current U.S. issued permanent resident card aka "green card". Safe travels! Read entire answer

You are allowed 3 liters. Read entire answer

She will be clearing customs in SFO but there will be a conveyer belt just outside the customs area where she can recheck her luggage. Her bag tag should indicate PSP (the code for Palm Springs) and then she will be able... Read entire answer

Hi Robert, It is likely that your passport needs to be scanned and you can do that at the automated kiosks or an agent will do it if you are checking baggage. Bon Voyage! Read entire answer