David the on demand service for those specific channels can take a while for the system to display them. Comcast servers can take as long as 24 hours to recognize that your account has those services. What you can do to try... Read entire answer
I have an MCSA cert. I have been in the IT/internet area for over 9 years. I have had many experiences in the IT field and have been in many different areas of the field. I am no longer a Comcast employee and will gladly tell it like it is to anyone. If you are not happy with your service, there are many other providers out there.
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Jean, if you would like to submit a complaint, you can email We_Can_Help@cable.comcast.com This is the corporate escalations team. Read entire answer
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While the message is playing, just press 7, then 7 again. This will erase the message without having to listen to it. Read entire answer
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1-877-870-4310 Read entire answer
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You can't, unless it is a premium movie channel like HBO or Starz. Comcast has agreements with channels to be in certain line-ups. If you wanted to add USA or TNT, you have to have that specific package or level of service. Read entire answer
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Hello Doliores, The message you are receiving, is it S0a00 by chance? The error message you provided is not one I've seen or heard of before. If the one I stated is correct, what you can do is unplug your digital box... Read entire answer
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If the apartment building has an agreement with Verizon, there really isn't anything you can do. I will suggest talking to the building super or the owners. Read entire answer
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Call into 18002662278 just follow the prompts to get to the billing department. They will fill out the necessary form to have the tech ops group investigate and contact the appropriate authorities. Read entire answer
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try changing the port on the mac that isn't working. 995 or even 587. Read entire answer
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*72 then follow the prompts. Read entire answer
