You can move your line out of your friend's name and into your name with your social by doing a Change of Responsibility, in which you must first be approved or qualify (through a credit check) to take the line under your... Read entire answer

I would advise going into a local T-Mobile store or calling customer service at 800-937-8997 and let them know that you received information regarding an existing T-Mobile account in your name but you never opened this account and are not aware of... Read entire answer

The best thing to do to unlock your T-Mobile phone is to call customer service (800) 937-8997 and request a subsidy SIM unlock. They will need the IMEI of your device and possible some other information and then you will receive the... Read entire answer

After trying a battery pull if you still are unable to make a call it could be an issue with the SIM, network, or device. I would recommend doing some initial trouble-shooting with customer service 800-937-8997 or go into a local store for assistance. Read entire answer

If it is not a prepaid phone, then you can have it removed by calling 800-937-8997, going into a local T-Mobile store, or logging into www.t-mobile.com. You must be an authorized user or account holder to make this change - in some... Read entire answer

You may call customer service 800-937-8997 or visit a local corporate store and request that the web guard be removed. You will have to be the account holder or authorized user to make any changes and depending on the web guard level... Read entire answer

No it can not, but there are very reasonably low-priced prepaid phones at T-Mobile, Target, Walmart, and Best Buy that you can purchase and activate with a texting and calling plan. Read entire answer

Typically you will not get text messages removed from your bill, however someone in the store or over the phone may offer you a courtesy credit if there is a good reason. As far as blocking text messaging, there is a feature... Read entire answer

Do you know if you have a capped internet plan for your device? there is a chance that if you are on a capped internet plan ie. 200MB, 2GB, 5GB, you have hit your cap and your internet has not significantly slowed... Read entire answer

If the device has a SIM card slot you can, but you will first want to unlock the device. If you are still a Verizon customer, you can call them and request the unlock code. If you are not a Verizon customer,... Read entire answer