well if you are not in a family plan i recomend you to get a 700 family plan with rollover $69.99 for the plan and 9.99 for the additional add a featured call unlimit messages with calls to any mobile for $30... Read entire answer
I worked for at&t both english and spanish customers in wirless and uverse and other home services as a customer care rep by phone means call center also work for tracfone net10 and straight talk also got some knowlegde on verizon. also work in sales for direct tv and uverse hsi and other att products
my tip : remember when dealing with att reps and managers to insist in your issue to be resolve but always keep in together yourself depending on representative and managers jugdement the faster you can get things done, I know its bore and it can be frustrating having to repeat yourself many times but the more you do it the better so the agent wont forget whats your issue about or an important thing that might be the key to solve it its there in your story. remember that people in call centers gets 100's of calls per day per agent. some of the reps are really good some others are just lazy make sure the one you got sounds secure if not ask for a different person.remember to be patiente they have to verify everything before answer even if they already know the answer the have to verify in their systems for quality purposes.
my tip : remember when dealing with att reps and managers to insist in your issue to be resolve but always keep in together yourself depending on representative and managers jugdement the faster you can get things done, I know its bore and it can be frustrating having to repeat yourself many times but the more you do it the better so the agent wont forget whats your issue about or an important thing that might be the key to solve it its there in your story. remember that people in call centers gets 100's of calls per day per agent. some of the reps are really good some others are just lazy make sure the one you got sounds secure if not ask for a different person.remember to be patiente they have to verify everything before answer even if they already know the answer the have to verify in their systems for quality purposes.
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no problem you can call customer care at 18003310500 they can send a free sim card to her to her address anywhere in the states or you can add your daughter if she is at least 18 or your mother as an... Read entire answer
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thats weird you actually need to manually program the call fowarding and it must to be to an especif number not to the last one but anyways you can check out the manual of your phone and all the related tutorials here... Read entire answer
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hi for wireless mobility 18003310500 for home services such uverse internet tv phone dsl landline 18002882020 for anything related to the website and premier services 8664998008 hope it helps Read entire answer
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hi, well wireless hero gave you good info just wanned to add up that the correct number is 18003310500 this is mobility ( wireless) the number 8002882020 its for residential and its an eternity to call there just to be send out... Read entire answer
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actually yes on first bill its a nightmare but then it gets normal and its good but you willl need to deal with customer care till everycharged its clear out they had the job to explain everthing if theres combined with wireless... Read entire answer
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hello welll that depends on what plan you choose and what was offer to you sometimes a credit its offer to cover the price of the modem also these types of rewards come on the 2 or 3rd billing cycle for more... Read entire answer
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hello call customer care at 18003310500 tell you issue review yor bill with details and give all the information to the rep they can waived those charges if they verify that your story is true also they will verify other things on... Read entire answer
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HI. if you're interested in smart limits you can call 18003310500 or 611 from your wireless cuts service can add that feature for you , you can also removed it at any time smart limits $4.99 per mo FEATURES ENHANCED FEATURE: Block... Read entire answer
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check out if your elegible for an upgrade an att.com or by pressing on your phone *new# on phones i recomend the samsung galaxy s 2 or the skyrocket featuring the fatser internet ever 4G LTE you can check about this in... Read entire answer
