Hi Sandra, Cheri Torres with DISH Social Media Team here. It sounds like your receiver is rebooting if it turns off, goes to a blank blue screen and then back to the 535 error message. Please try unplugging the receiver from the... Read entire answer

Hi Larry, my name is Cheri Torres and I work with DISH Social Media Team. I would be happy to look into getting you a channel list for the AT120 package. Please email me directly at Cheri.Torres@dish.com with your account number or... Read entire answer

Hello Anthony, my name is Cheri Torres and I work with DISH Network Internet Response Team. We have a few different promotions that your account may be qualify for. I would be happy to review your account and see how much it... Read entire answer

Hi Max, I came across your post and would be happy to help! To change the HDTV settings on your VIP 612 receiver you will need to press Menu, 6(system setup) and then 7(HDTV Setup). Once you are in this menu you... Read entire answer

Hi Debra, my name is Cheri Torres and I work on the Social Media Team at DISH. I would like to help with this. I am not currently showing that we are in a dispute with any networks that carry CBS. Can... Read entire answer

Rest assured, you can continue to watch your favorite programming on AMC, IFC and/or WEtv for the time being. DISH is committed to fighting on your behalf to provide you with the best programming and the lowest possible price. Unfortunately, to get... Read entire answer

Hi DJ, I would be happy to help you get your remote addressed to your receiver. I will list here for you the instructions. If you have any further questions or concerns feel free to email me directly or send me a... Read entire answer

Hi Terry, my name is Cheri Torres and I work with the DISH Social Media Team. I would be happy to review your account and see which options we have available for you. Please email me directly at Cheri.Torres@dish.com with your account... Read entire answer

Hello David, my name is Cheri Torres and I am with DISH Network Customer Service. I came across your post and wanted to see if I could help. We currently do not carry BBC News, we only carry BBC America on channel... Read entire answer

Hi Gregory, in order to address your remote to operate your TV functions we would need your remote model number and the brand name of your TV. The model number will be located on the back of the remote at the top,... Read entire answer