These numbers are error codes that indicate your receiver is having trouble communicating with your satellite dish. As a result, your TVsignal may be interrupted. To solve the issue, you can try a few things: Make sure all the cables connected to... Read entire answer

click the menu button on your remote control, then select the remote control option, the onscreen prompts will walk you thru all the steps Read entire answer

Jason, Directv pricing will remain the same. Once bundled you will be eligible for discounts, usually $5 per service, for a total of $15 off your Directv billing for the bundle. Call 1-800-531-5000 to see what bundles are available for you in... Read entire answer

Hi Angel. Thanks for being such a responsible apartment manager. Tell the tenant to call 1-800-531-5000 and have the rma shipped directly to you so you can return it directly to Directv. They will send you postage paid labels so it will... Read entire answer

Hi Liz. No need to return the power cords. The only equipment Directv wants returned are the Access Card, Receiver, and Remote Control. Read entire answer

Do a hard reset of your receiver. While the receiver/tv is turned on unplug receiver from electrical outlet for 15-20 seconds, then plug back in - this will cause your receiver to reboot. Once rebooted using your remote control press menu, then... Read entire answer

Hi Bill. Sorry for the confusion. Here at Directly we do not have access to see your account. We can only steer you in the right path to resolving your issue. If you've contacted Customer Care and require additional clarification or support... Read entire answer

Yes you can - just make sure you re-connect everything the same way. Read entire answer

Cinema Connection Kits are so you can stream movies from Directv Cinema - it does not stream Netflix. Streaming of Netflix is done thru your computer or game console. Read entire answer

call 1-800-531-5000 and any rep can accept a payment for you. There is a $5 phone transaction fee, or you can use the automated system to make your payment and there is no fee. You can also log into your account at www.directv.com and make your payment. Read entire answer