Unless you are very skilled with electronics I would not recommend doing this. If you believe something is wrong with the battery what you need is a visit to the Apple Genius Bar, not an AT&T store. The employees at the Apple... Read entire answer

it is phishing, please forward the emails to abuse@att.com, they will take it from there. Do not click on the link in the email and fill out the information. Very important you do not do this, this is a hackers attempt to get your account information. Read entire answer

Just call 611 from your cell phone and choose technical support. They can turn the Internet on your new phone. Read entire answer

If you have tried too many times the account will be locked for 12 hours. There is no way around that. After it is unlocked you can call 800-288-2020 for help. You will need to know the main security question you set up. Read entire answer

If you call 611 from your phone ask for billing explain what happened they will fix it and perhaps even retro activate it. Read entire answer

I need a little more information. What error are you getting and are you using an att email address or free yahoo account? Read entire answer

That is not a correct answer. Southwestern bell bought Ameritech, Pacbell, Nevada Bell and Southern New England Telco, then changed the name to SBC, then they bought AT&T and changed the name. Yahoo has always hosted our email servers. You can log... Read entire answer

who told you that you had a hacker out of belgium? ATT does not send out emails saying where the hacker is, as we have no way of knowing. Please go to a computer and try and log on, if you cannot... Read entire answer

If you are not able to change the password online you will need to cal. 800 288-2020. They will be able to help you change the password and help you change or set up security q and a to keep the account more secure in the future b Read entire answer

Forward the scam email to abuse@att.com. They will handle it. Read entire answer