The bonus check may have been only for $25 but the points themselves should be redeemable as well. I would call the number on the back of your card and speak to a supervisor or team lead to discuss. If you can... Read entire answer

Frank, Typically auto payments such as this are set up by the receiving party, ie Computershare. To cancel this transaction you must go to the party with whom you set up this initiation. My suggestion, call Computershare and have them cancel this... Read entire answer

Angela, The only way to remove someone from a mortgage is to refinance the loan only in your name. The quit claim will only take care of the title. You should be able to talk to a mortgage officer within BOFA to... Read entire answer

Donald, At this point, seems as if the phone calls are not working. I would go down to a local branch and speak to a supervisor there and have them call with you to get this resolved. At least this way there... Read entire answer

Cindy, There should not be any hold on a direct deposit. If your deposit comes on a Friday, it will be a pending transaction that day but still be available to pay out any debit card transactions or checks. I would suggest... Read entire answer

Cecil, BOFA's SWIFT code is BOFAUS3N. Use this for foreign or US dollar international transfers. Hope this helps. Read entire answer

Robin, One all loans are satisfied, the lender will send a lien release form to the county office. Once the county receives this lien release, they typically take up to 30 days to process. You would then need to submit a request... Read entire answer

Ashley, Completely empathize with your situation. Technically, the payee on a check must match the account owner's in order to accept deposits. I understand you have probably done this in the past with no issues but for some reason this check was... Read entire answer

Genille, Unfortunately, Bank of America will keep records up to 7 years in accordance with federal regulations. Anything beyond that, the bank will not be able to pull up any info for you. I'm sorry, if you can provide more detail on... Read entire answer

Theoodore, All the above comments are correct. The safest thing to do is to go with the buyer to his bank and have a cashiers check issued. This will avoid the fraudulent cashiers check issue. You can then take the check to... Read entire answer