Greg, I understand your frustrations and would be more than happy to look into this for you. Please send me an email at becki.barned@dish.com. Thank you! Becki Barned DISH Internet Response Team Read entire answer

Rachel, there will be a cable coming from the wall. You want to connect that to the single end of the silver box. The Sat 1 cable needs to connect to the SAT1 location on the back of the receiver and then... Read entire answer

I would be happy to help you! I can give you instructions on how to run a power scan. You can also email me at becki.barned@dish.com with the model of your TV and I can give you codes for programming your remote.... Read entire answer

Lorna, I apologize that this happened to you and would be happy to review the billing for you to get it back to where it is supposed to be. Please send me an email with your account or phone number to becki.barned@dish.com. Thank you! Becki Barned DISH Internet Response Team Read entire answer

Alice, I would be happy to help you! You can get this channel in the America's Top 120+ package or higher or in the Multi sport package for $9 a month. Please send me an email at becki.barned@dish.com and I can add... Read entire answer

To program your DISH remote to your new TV, follow these steps: 1. Hold down the clear TV button until all lights light up at the top of the remote 2. Punch in a 3 digit code (provided below) 3. Press the... Read entire answer

Sandy, I certainly apologize for this inconvenience and would be happy to assist you and your mother. Please send me an email at becki.barned@dish.com and I would be happy to look into this for you! Becki Barned DISH Internet Response Team Read entire answer

Gerry, if you are still stuck getting your receiver installed, please send me an email at becki.barned@dish.com so that I can assist you! Becki Barned DISH Internet Response Team Read entire answer

Janet, I am sorry to see that you are wanting to cancel your services. Please send me an email at becki.barned@dish.com and I can look into this for you. Thank you! Becki Barned DISH Internet Response Team Read entire answer

Amanda, I would be happy to assist you. Please email me at becki.barned@dish.com with your concerns! Becki Barned DISH Internet Response Team Read entire answer