Hello Paul. Looking up your channle lineup it looks like Fox News is on channel 37 and 837 in HD. Are both channels out? What are you seeing on the screen? You can try power cycling the box by unplugging from power... Read entire answer
Comcast questions
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3,495
Questions -
11,040
Answers
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Fox news is shut down this morning?
Mr. Cable
Comcast | 1140 answers | 88% helpful
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My phone isn't working.
The Cable Guy
Comcast | 697 answers | 79% helpful
The first thing to try in holding the small reset button in the back for twenty seconds. Once everything reboots check for dial tone. Read entire answer
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I need to reschedule my missed appointment
Comcast Superman
Comcast | 761 answers | 77% helpful
then you need to call or chat online with someone from customer service. to call you would dial 1 800 Comcast or 1 800 Xfinity. to chat, simply follow the link: https://www.Comcastsupport.com/chatentry/ Read entire answer
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I wanted to reset my Router as it's not letting my Streaming device work when I have attached it...
The Cable Guy
Comcast | 697 answers | 79% helpful
To reset your router fully hold a paperclip in the small hole on the back for twenty seconds. This will reset the network name and password as well. Hope this helps. Read entire answer
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I have 2 dvrs.
Mr. IP
Comcast | 672 answers | 96% helpful
Gary, Call into customer service again. get a tech scheduled to come out. if the wiring is the issue, the tech should be able to repair/replace it. I would also suggest adding the protection plan just in the event that the wiring is something that comcast doesn't normally cover. Read entire answer
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I am getting statement saying I haven't paid my bill for April and May.
Wpardo
Comcast | 108 answers | 73% helpful
Good afternoon Linda, Unfortunately we are unable to access you account in this site, how ever we would like you to give us a call at 1888-266-2278 so we can further review your account and make this there is nothing wrong, this... Read entire answer
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digital channel signal strength low
Mr. Cable
Comcast | 1140 answers | 88% helpful
Hello Yvonne. It sounds like your television is on the wrong input. Using your actual TV remote (not Comcast) look for a button labeled "input" or "source" or something else to change inputs. Press the button pausing momentarily between presses and see... Read entire answer
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hi I live in ivington new jersey how do I mail it
Mr. Cable
Comcast | 1140 answers | 88% helpful
Hello Lawrence. You can mail it to your local office at: 899 South Orange Avenue East Orange, NJ 07018 Please let me know if this helps or I will be happy to assist further if needed. :) Read entire answer
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This is crazy that I've called 6 times & can't get in touch with anyone.
The Cable Guy
Comcast | 697 answers | 79% helpful
Sometimes it can be easier to chat with a rep at www.comcastsupport.com also you can email we_can_help@cable.comcast.com and one will call you. Read entire answer
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I need to cancel my internet account because I am moving out of my apartment, but our cable...
Mr. Cable
Comcast | 1140 answers | 88% helpful
Hello Gerald. This would depend on what was given to you when you moved in. You will definitely need to turn in the modem. If the cable boxes were given to you by the complex when you moved in then they can... Read entire answer
