Hi Monika, We jutakingst made an adjustment to prompt the customers to accept an answer right after they give it a positive rating. We hope this will help with tips and points. Thanks again for taking care of customers and making Directly a great service for them. Read entire answer
Directly questions
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Hi, I want to know, since change of negative rating and accepting answer, how we can get answer...
Software Alchemist
Directly | 37 answers | 100% helpful
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I cashed out on Tuesday the 23rd for $500.
InsideGuy
Directly | 141 answers | 97% helpful
Hi Allan - it can take 7 business days for a payment to hit your account. With Amazon, sometimes the larger amounts take longer than the smaller amounts. Since you cashed out on the 23rd, I would expect it to be credited... Read entire answer
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Quick question.
Software Alchemist
Directly | 37 answers | 100% helpful
Your profile shows all answers where you selected "provide your own answer" and answered directly to the customer. Your dashboard also includes cases where you acted in a supporting role for another expert and chimed in on their answer. Thank you for... Read entire answer
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I think there is a typo on the page that has the mission and the description about how directly...
Software Alchemist
Directly | 37 answers | 100% helpful
Looking at my dictionary, vetting is doing a background check and vesting is giving a right that cannot be taken away. We are definitely doing the former and not the latter. :-) Thank you for helping consumers and making Directly a really helpful service. Read entire answer
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I requested a cashout on my account a few days ago and to have it sent to Amazon Payments.
InsideGuy
Directly | 141 answers | 97% helpful
Hi Charles - I found the failed transaction and tried it again. This time Amazon came back with an error message saying "The recipient alias is invalid. Please enter a valid email address or an existing alias." It looks like you had... Read entire answer
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Why when I help a customer and it states $10 has been awarded do I only get $2. UPDATE: I see 3 people viewing this but still no answer and it has been 1 week!
InsideGuy
Directly | 141 answers | 97% helpful
Hi Joseph - sorry for the delay in response. When a reward is put on a question, half of it goes to Directly and the other half goes to the experts who helped out based on how many points they earned. You... Read entire answer
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Hi, I cashed out some funds since May 12th.
InsideGuy
Directly | 141 answers | 97% helpful
Hi Izzy - I sent you an email yesterday to the email address you use for this account with the subject "Directly.com cash out question". Hopefully the info there will answer your question. Feel free to reply here or to that email if you need any more info. Read entire answer
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Trying to be an expert.
RubyBoy
Directly | 1 answer
You can add your LinkedIn profile here: http://www.directly.com/apply/experience Read entire answer
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I still have not received the payout for a request that I made last week, usually I have the...
InsideGuy
Directly | 141 answers | 97% helpful
Hi Chris - it looks like there was a payment made to you yesterday for a cash out request from May 9. Is this the one you're talking about? If so, can you confirm if you received it out not? Read entire answer
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How do I remove my profile from Directly?
Software Alchemist
Directly | 37 answers | 100% helpful
Click your name in the upper right corner of the screen to access your account settings and follow the directions at the bottom of the page. We are sorry to see you go. Read entire answer
