Hello Lisa. The only fax number that Comcast lists is a corporate fax number which is 1-215-981-7790. Your best bet is that if you need something done at the local level would be to visit your local customer service center and a... Read entire answer
Comcast questions
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3,424
Questions -
10,907
Answers
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WHAT IS YOUR FAX NUMBER?
Mr. Cable
Comcast | 1111 answers | 87% helpful
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my Outlook cannot find the Comcast Outgoing server SMTP.
Mr. IP
Comcast | 670 answers | 96% helpful
you need to put in settings to send from a secure server. What you would do is go into the Outlook settings and change the outgoing server to port 587. Read entire answer
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no voice on several channels
CommTech4
Comcast | 52 answers | 100% helpful
Sounds like SAP (secondary audio path) is turned on . Try locating button or tv setting with that name and turn it off Read entire answer
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Showing Internet signal but "no connection"
Mr. Cable
Comcast | 1111 answers | 87% helpful
Hello Whitney. If your wireless is showing good signal that could mean that it just has good signal from any wireless source. When you click on the signal meter it should bring up your available wireless connections. Look for the one you... Read entire answer
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phone hook up.
Mr. Cable
Comcast | 1111 answers | 87% helpful
Hello Edwin. There may have been several updates since you had service in the past. On the back of the modem there is a small reset button. Press that for 10 seconds and release. Let the modem reboot for a minute or... Read entire answer
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How to get them to give second DVr at no or low cost
FL Tech
Comcast | 235 answers | 83% helpful
You could see if your eligable for some type of promotion. Also check to see if the any room dvr service is available in your area. Read entire answer
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I need somebody come out to fixed my cable and HD the remote does't even work I changed the new...
Mr. Cable
Comcast | 1111 answers | 87% helpful
Hello Betty. It sounds like you have a bad remote. You can just bring it to your nearest customer service center and they will give you a new one free of charge. Please let me know if I can assist further and I will do my best to do so Betty. :) Read entire answer
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channel 31 keeps cutting out with voice and weird picture.
Mr. Cable
Comcast | 1111 answers | 87% helpful
Hello Noreen. Normally this is a channel specific issue coming from the network feed if there are no other channels doing this. In my area, this happens to channel 9 quite often. The best information I could provide would be to file... Read entire answer
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Hello I need an extension on my bill.
Wpardo
Comcast | 106 answers | 70% helpful
Hi Jasmine, Please call us at 1888-266-2278 and we can see what options we have to better help you! Read entire answer
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Hello Comcast.
Mr. Cable
Comcast | 1111 answers | 87% helpful
Hello Daniel. Normally the self install kit will also come with a splitter so one side will go to your video equipment and the other will go to your modem. It also has detailed instructions for connections and activating. But as far... Read entire answer
