A Better Way To Get Help.
Directly makes it easy to get fast, personal attention from experts who know different companies inside and out. Our community of experts work independently in their own free time. They earn rewards and reputation, and can cash out their rewards or donate them to one of the non-profit causes we support.
Our support site helps customers get better customer support -- so customers can spend less time dealing with support and more time enjoying their life.
Our mortgage site helps homebuyers and homeowners -- so more families can buy new homes or stay in the ones they love.
Directly launched publicly in December 2012 with a network that reaches 3.2 million customers monthly and has already helped 35,000 airline, bank, cable and wireless customers with a 97% response rate and an average response time of less than 10 minutes.
So whether you need to evaluate the best options, resolve an issue or just get things done, Directly is a better way to get help straight from the experts who can help.